FREE NVQ Training

12th July 2006

CallNorthWest has been informed that up to 1,000 Government funded training places are being offered free and delivered via accredited NVQ assessors – normally costing up to £1,200 per person. Programmes are available to Contact Centres Customer Service, IT and Business Administration operations.

Government funded training offered free and delivered by accredited Hays NVQ assessors – Normally costing £1,200 per person

Qualifications (NVQ’s Level 2) included are:

- Customer Service
- IT
- Business Administration
- Team Leading

Benefits: More productive staff, feeling their important to the business, better retention. Assessment leads to better performance

Nationally recognised qualifications that complement and enhance training already offered by organisations

Programmes are expected to be completed within 4-6 months and have been designed so that delivery will require minimum off-line time.


Eligibility: Ideally candidates over 23 years of age
Contact Centre with over 50 seats

Closing date / offer – We are looking to secure 1000 places within the 6 weeks from 1st July 2006.

Anyone requiring further information, to contact:

Katie Welsh
Senior Manager
Hays Contact Centres

T: 0151 2279229
F: 0151 2279127
E: Katie.welsh2@hays.com