login: Email Password  

Home

About Us

Events

CallNorthWest Membership

Training and Development

Business Intelligence

News and Press

Press Releases
Newsletters
Case Studies
Industry News

Consultancy

Frequently Asked Questions

Contact Us

Terms and Conditions

Links


spacer

archive »

News from CallNorthWest

Helping to create a more positive image of the contact centre sector is a critical part of CallNorthWest’s agenda. 

Over the past 4 years efforts have been made with the sector and key partners to combat negative news and celebrate the success of the sector. 

A number of press articles and case studies have been published by local press, trade press and even national press.  All these articles have been positive and have been developed to help raise the profile and professionalise the sector.

CallNorthWest is always keen to hear good news, and is willing to promote positive case studies to help dispel some of the myths people have about the sector. 

For more information or if you wish to offer an article for inclusion on this website or our newsletter CONTACT, please email pressoffice@callnorthwest.org.uk

Call Centre World 2009
23rd December 2008
CallNorthWest has identified that for organisations wishing to exhibit at one of the worlds largest Contact Centre shows that UKTi can provide funds.

3rd Annual North West Call and Contact Centre Awards - Winners Announced

3rd Annual North West Call and Contact Centre Awards - Winners Announced
17th October 2008
The winners of the 3rd Annual North West Call and Contact Centre Awards were revealed on the 16th October at the Crowne Plaza, Liverpool.

Hot off the press! -Latest edition of CONTACT available
4th January 2008

The Hotlist 2007!

The Hotlist 2007!
7th December 2007
Meet one of the businesses that made a real difference to the industry in 2007...

Winter Gardens Plays Host to the 2007 North West Call & Contact Centre Awards

Winter Gardens Plays Host to the 2007 North West Call & Contact Centre Awards
11th October 2007
The winners of the 2007 North West Call & Contact Centre Awards were announced at the Gala Dinner and Awards Ceremony held at the Winter Gardens, Blackpool on Thursday 11th October.

- CallNorthWest secures NVQ Level 2 Funding- register by
31st March 2007
By ensuring your employees have the right skills to do the best job, Train to Gain can help boost productivity and keep you ahead of the competition.

- The Right Partner and The Right Application
2nd March 2007

- The design of call/contact centres – how are they being built to help attract and retain staff?
2nd March 2007
There is nothing like the image of futuristic sweatshops for driving media hysteria and so we are led to believe Orwell’s 1984 is reality in contact centres...

 Featured Event

Date: 26th February 2009
Title: Elite Team Leaders II
Topic: Elite Team Leaders - Day 2 with Stuart Powell, The Hughes Company

Details 

 Latest News

Date: 17th October 2008
Title: Press release National - North West Call and Contact Centre Awards
Introduction: For National publications, a review of the winners of the 2008 North West Call and Contact Centre Awards.

Details 

uclan - University of Central Lancashire Northwest Regional Development Agency European Social Fund European Regional Development Fund