Case Studies

The following case studies will provide you with examples of where CallNorthWest has helped local organisations. If you feel you could provide a valuable case study please contact pressoffice@callnorthwest.org.uk

Helen rings the changes in Cheshire

Helen Gould has achieved a company equilibrium which would be the envy of every business in Britain but particularly those in the contact centre sector.

As countless employers struggle with attrition and recruitment Helen has a waiting list of hopefuls

Education pays off

Louise Short, BBC Contract Manager,
Revenues Management Services Ltd

A Preston businesswoman is set to scale the career ladder even faster after completing a diploma which was developed by the University of Central Lancashire and supported by CallNorthWest.

A wise move for Homeserve

Homeserve Claims Management is now the UK's leading Insured Domestic Emergency home assistance company.