Forthcoming Events

Welcome to the North Wests, largest events programme, dedicated to the customer management agenda. From networking events for directors to professional development for the new team leader, see what's coming up in the next few months. 

Check back regularly as events are added throughout the year or email events@callnorthwest.org.ukto receive regular bulletins.

If you can't find what you are looking for then just email us with your enquiry. CallNorthWest offers bespoke training solutions and if we can't help we can point you in the right direction!

Please click here to view the 2010 Events Calendar.

Please click on the events below for more details:

September 2010

North West Contact Centre Forum
Thursday 30th September, YMCA National Centre, Lakeside, Newby Bridge, Ulverston, Cumbria LA12 8BD

October 2010

North West Contact Centre Awards Ceremony and Gala Dinner 2010
Thursday 14th October, The Palace Hotel, Oxford Street, Manchester, M60 7HA

Training4 Team Leaders - Introduction to Team Leadership
Thursday 21st October,

November 2010

Training4 TRAINERS - Day 1
Wednesday 10th November,

Training4 Team Leaders - Managing Teams for High Performance
Thursday 18th November,

2nd National Public Sector Contact Centre Conference
Wednesday 24th November, The Albert Halls, Victoria Square, Bolton, BL1 1RU

December 2010

Training4 TRAINERS - Day 2
Wednesday 8th December,

Training4 Team Leaders - Creating Personal Impact as a Team Leader
Thursday 9th December,

January 2011

Training4 TRAINERS - Day 3
Wednesday 12th January,

Training4 Team Leaders - Effective Leadership Every Day
Thursday 20th January,

February 2011

Training4 TRAINERS - Day 4
Wednesday 9th February,

Personal Effectiveness: Instantly!
Wednesday 16th February,

UCLANNorthwest

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