Forthcoming Events

Welcome to the North Wests, largest events programme, dedicated to the customer management agenda. From networking events for directors to professional development for the new team leader, see what's coming up in the next few months.

Check back regularly as events are added throughout the year or register with events@callnorthwest.org.uk to receive regular bulletins.

If you can't find what you are looking for then just email us with your enquiry. CallNorthWest offers bespoke training solutions delivered in-house, if we can't help we can point you in the right direction!

Please click here to view the 2012 Events Calendar.

Please click on the events below for more details:

February 2012

Training4 Team Leaders - Managing Teams for High Performance
Wednesday 22nd February, Innovation Forum, Innovation Park, Frederick Road, Salford, M6 6FP

North West Contact Centre Forum
Wednesday 29th February, Lancashire Constabulary

March 2012

7th Annual North West Contact Centre Awards 2012 - Nominations Now Open!
Thursday 1st March, ENTRY IS FREE!

Complaints Handling
Tuesday 13th March, Salford, Manchester

Training4 Team Leaders - Effective Leadership Every Day
Wednesday 21st March, Innovation Forum, Innovation Park, Frederick Road, Salford, M6 6FP

CallNorthWest Trainers Exchange Network
Tuesday 27th March, LateRooms, The Peninsula Building, 2 Cheetham Hill Rd, Manchester, M4 4EW

May 2012

CallNorthWest Trainers Exchange Network
Tuesday 29th May, Univeristy of Central Lancashire, Media Factory room 313

Good Practice Network - Capacity Planning Best Practice
Wednesday 30th May, Ageas, Prospect House, Gordon Banks Drive, Stoke on Trent, Staffordshire, ST4 4TW

7th Annual North West Contact Centre Awards 2012 - Nominations Close on 31st May!
Thursday 31st May, ENTRY IS FREE!