Forthcoming Events

Welcome to the North Wests, largest events programme, dedicated to the customer management agenda. From networking events for directors to professional development for the new team leader, see what's coming up in the next few months. 

Check back regularly as events are added throughout the year or email events@callnorthwest.org.uk to receive regular bulletins.

If you can't find what you are looking for then just email us with your enquiry. CallNorthWest offers bespoke training solutions and if we can't help we can point you in the right direction!

Please click here to view the 2011 Events Calendar.

Please click on the events below for more details:

February 2012

Training4 Team Leaders - Managing Teams for High Performance Wednesday 22nd February, Innovation Forum, Innovation Park, Frederick Road, Salford, M6 6FP

North West Contact Centre Forum Wednesday 29th February, Lancashire Constabulary

March 2012

7th Annual North West Contact Centre Awards 2011 - Nominations Open! Thursday 1st March, ENTRY IS FREE!

Complaints Handling Tuesday 13th March, Salford, Manchester

Complaints Handling Thursday 15th March, Newcastle

Complaints Handling Tuesday 20th March, Leeds

Training4 Team Leaders - Effective Leadership Every Day Wednesday 21st March, Innovation Forum, Innovation Park, Frederick Road, Salford, M6 6FP

July 2012

North West Contact Centre Forum Wednesday 11th July, TBC

October 2012

7th Annual North West Contact Centre Awards 2012 - Gala Dinner Thursday 18th October, Palace Hotel, Oxford Street, Manchester