Winners Announced!
5th Annual North West Contact Centre Awards, 2010
We are delighted to announce the winners of the 5th Annual North West Call and Contact Centre Awards.Contact CallNorthWest
Who are the Winners for 2010?
Congratulations to all our 2010 Winners!
| Individual Categories | |
Agent of the Year Sponsored by: |
 |
| Winner - Lee Thomas, Iceland Foods Ltd Highly Commended - Alysha Kennaway, Home Retail Group |
|
| Team Leader of the Year Sponsored by: |
 |
| Winner - Sophie Harding, The Mileage Company Highly Commended - Angela Walsh, Capita Business Services |
|
| Trainer/Coach of the Year Sponsored by: |
  |
| Winner - Jane Macartney, Cheshire Police | |
| Support Person of the Year Sponsored by: |
 |
| Winner - Terry Smillie, Capita Business Services Highly Commended - Angela Plant, Cable and Wireless Worldwide |
|
| Contact Centre Manager of the Year (under 50 seats) Sponsored by: |  |
| Winner - Neil Kenwright, One Vision Housing | |
Contact Centre Manager of the Year |
 |
| Winner - Shelley Lawton, Vertex Highly Commended - Angie Spencer, Paymentshield |
|
| Company Categories | |
| Best Technology Partnership |
|
| Winner - Carole Nash Insurance | |
| Best Outsourced Partnership Sponsored by: |
 |
| Winner - Vertex Data Science Ltd & National Trust Highly Commended - Capita Business Services & Criminal Records Bureau |
|
| Best Training Programme Sponsored by: |
 |
| Winner - Getting Connected, Ai Claims Solutions Highly Commended - Synapse |
|
| Best Customer Experience Programme Sponsored by: |
 |
| Winner - Scottish Power Highly Commended - One Vision Housing |
|
| Best Contact Centre Improvement Strategy Sponsored by: |
 |
| Winner - Cable and Wireless Worldwide Highly Commended - Liverpool Direct |
|
| Team of the Year (under 25 members) Sponsored by: |  |
| Winner - Greater Manchester Police Highly Commended - BOC Gases |
|
| Contact Centre (under 50 seats) Sponsored by: |  |
| Winner - The Regenda Group Highly Commended - Johnnie Johnson Housing |
|
| Contact Centre (over 50 Seats) Sponsored by: |
 |
| Winner - Ai Claims Solutions Highly Commended - The Contact Company |
|
Congratulations!
We would like to take this opportunity to congratulate all the winners and finalists. Well done on your tremendous achievement!
Photographs
Please click here to view a selection of photographs from the Awards Evening. Further photographs will also be available on the website from Monday 18th October, and photographs are available to download from the website (free of charge).
Please click here to download the press release, please feel free to amend (we could not mention all winners but have included a full list). If you receive any coverage, please do let us know.
 |
|
 |
||
| Winner's Champagne Sponsor | Casino Table Sponsor | Drinks Reception Sponsor |
Contact CallNorthWest
If you have any questions, regarding any aspect of the awards, please contact either Alison or Rebecca at:
CallNorthWest
3rd Floor Marshall House
Ring Way
Preston
PR1 2QD
Tel: 0845 402 2303
Email: events@callnorthwest.org.uk
Web: www.callnorthwest.org.uk