We are delighted to announce the winners of The 3rd Annual North West Call and Contact Centre Awards.
Gold Sponsor
Individual Awards
Agent of the Year
Eileen Duffy, O2
Team Leader of the Year
Steven Johnson, Vodafone
Trainer/Coach of the Year
Anthony Mellor, HMRC
Support Person of the Year
Christelle Philips, Glen Dimplex Home Appliances
Contact Centre Manager of the Year (under 50 seats) Sponsored by:
Anne Barrowclough, Air Products PLC
Contact Centre Manager of the Year (over 50 seats)Sponsored by: 
Sue Sixsmith, Vertex
Company Awards
Best Use of Technology
Lancashire Constabulary
Best Induction Training Programme Sponsored by:
Carole Nash
Team of the Year (under 25 team members) Sponsored by:
Merseytravel
Contact Centre (under 50 seats) Sponsored by:
Liverpool Housing Trust
Contact Centre (over 50 seats) Private Sector Sponsored by: 
Vodafone
Contact Centre (over 50 seats) Public Sector
Cheshire Police
Best Recruitment Campaign Sponsored by: 
Cheshire Police
Business in the Community Award
O2
Most Effective Service Transformation Project
Lancashire Constabulary
Congratulations!
We would like to take this opportunity to congratulate all the Winners. Well done, it is a tremendous achievement!
Photographs
Please click here to view a selection of photographs from the evening. Further photographs will also be available on the website on Monday 20th October and a CD with a large selection of the photographs is available to purchase from CallNorthWest for £5.99.
Thank you to our sponsors and supporters
Supporting worthwhile causes
CallNorthWest were pleased to be supporting worthwile causes on the evening and are delighted to announce that we raised £2,700 for the following charities
Contact CallNorthWest
If you have any questions, regarding any aspect of the awards, please contact Alison or Rebecca at:
CallNorthWest
3rd Floor Marshall House
Ring Way
Preston
PR1 2QD
Tel: 0845 402 2303
Email: events@callnorthwest.org.uk
