Membership Benefits
Benefits of Membership for Call & Contact Centre Operations
| Membership Benefits | Cost to non-members |
| Guaranteed places for the 'Contact Centre Regional Forums' & exclusive networking lunches, a major source of information and advice | £792 based on two people attending 4 Forums per year |
| Buy one and get one free at the ‘CallNorthWest Annual Conference’ | £249 |
| Participate in the CallNorthWest Benchmarking Programme aimed at highlighting barriers to performance within your centre | Exclusive to Members |
| Members discounts on a range of Training Programmes, Advisory Services and Events | A minimum of 10% |
| FREE copy of the Annual North West Contact Centre Report containing a wealth of information and statistics on trends | Exclusive to Members |
| Access to www.callnorthwest.org.uk members area | Exclusive to Members |
| Access to the Contact Centre Professionals Good Practice Network & Reports | Exclusive to Members |
| Access to the CNW Helpline to access Good Practice Reports, Contacts, Advice (First 10 mins free), discounts on charges | First 10 mins free then chargeable @ £100/hour |
Membership packages are available for Solution Providers for further details please contact Martin Stacey on
0845 402 2303 or email: martin.stacey@callnorthwest.org.uk
Membership covers the whole organisation allowing you the flexibility to enable the most appropriate people to participate in events/networks/programmes and conferences.
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