Membership Benefits

Benefits of Membership for Call & Contact Centre Operations:

· Free attendance for you and/or colleagues at the 3-4 Networking Forums held each year, featuring guest speakers and round table discussions on a range of hot topics.

· Host and/or attend the Good Practice Network (GPN) sessions, exclusive to members for sharing thoughts, ideas and good practice on key operational issues and developments.

· Raise issues, seek advice and request help through the Online Forum or Member Bulletins sent fortnightly by CallNorthWest.

· Unlimited 2-4-1 places at the North West Contact Centre Annual Conference

· Min of 15% discount on all CallNorthWest training and professional development events.

· Post job advertisements online, free of charge

· Entry into the online solution provider directory (optional)

· Annual Report on the Contact Centre Sector in the North West.

CONTACT CENTRE ANNUAL MEMBERSHIP

Up to 50 seats £445 + VAT

51 – 200 seats £695 + VAT

201 + seats £895 + VAT

Benefits of Membership for Solution Providers:

· North West Centre Forum - Free place at the quarterly forum where professionals from the sector meet to gain knowledge on key topics and new developments, and find solutions to key issues.

· Free Advertising on the CallNorthWest website - Your advertisement displayed on a rolling carousel on every page.

· Entry in the CallNorthWest preferred supplier directory - Available on-line, including a profile of your company and your products and services and link to your website.

· 20% discount off all sponsorship packages.

· Your product literature/merchandise displayed at each forum on the dedicated literature table.

· Member discount off all events - A minimum of 15% off places at all events.

· Promote your events on the CallNorthWest website.

· Speaker opportunities at quarterly forums*

* ^{Solution Providers must present a case study jointly with a contact centre. A speaker details form must be completed. Subject to availability and approval from CallNorthWest.}

SOLUTION PROVIDER MEMBERSHIP

1 Year £595+vat 2 Years £1,095+vat

(technology, IT, training, software, call recording, analytics etc.)

Instant membership is available through our online application form.

Alternatively click here to download a word application. If you would like to