Welcome to CallNorthWest
CallNorthWest is 'The Leading Support Organisation for North West Contact Centres'
Click below or email us to find out how we can help you.
Forthcoming Events 2013 - 2014
From networking and conferences to awards and professional development. Click on the link to view the 2013 - 2014 Events Calendar
Training4 Team Leaders 2014 Series
The CallNorthWest Training4 Team Leaders workshop series has been newly formulated to meet the current and ever-changing needs of Contact Centre Team Leaders. The programme consists of four half-day workshops, each stands alone, and together they provide everything you need to know to be the best Team Leader you can be!
Market your business to over 700 Call & Contact Centres in the North West
Through the CallNorthWest network you could! From exhibition stands at the Annual Conference to sponsoring and presenting an Award at the Annual North West Call & Contact Centre Awards.
Please email us for further information
Training4 Trainers Workshop - November 2013
Trainers in contact centres play a key role in both ensuring talent retention and maximising team potential. This one-day workshop draws on the key learning outcomes from the University Certificate in Contact Centre Training.